Service Commitment

Higer Service, Higher Service

  • 24 -Hour Service to Customers
  • Temporary Solution Within 3 Days
  • Permanent Solution Within 30 Days

Service Policy

Long Warranty Period, One-stop Service

  • 24
    Coach, Bus or Medium Coach:
    24 Months or 160,000KM.
  • 42
    Light Duty Vehicle:
    42 Months or 100,000KM.
  • One-stop Service to meet customers’ various demands.

Professional Service Team

Perfect Organization Structure,Excellent Service Team

  • 7

    Major Business Modules

  • 121

    Service Stations

  • 200

    Service Engineers

Overseas service has 7 major business modules, and carries out product warranty,
spare parts supply, personnel training, on-site support and other services around the world.
121 overseas service stations and more than 200 service engineers are all ready to serve customers all over the world.

Service Process


  • Bus problem occurs

  • Confirm with Higer Service Station

  • Repair the bus

  • Lodge the warranty claim

  • Approve the warranty claim

  • Remit or send parts for compensation

  • Finish the job and file