Higer Bus 6th Overseas Business Conference Held in Suzhou

On April 24, Higer Bus 6th Overseas Business Conference was held at the Doubletree by Hilton in Suzhou with more than 150 Higer distributors and cooperative partners from all over the world. The conference’s theme is “Future in Bus”. The Managing Director of Higer Bus Mr. Huang Shuping, Service Director of Higer Bus Mr. Xie Jianghong, Vice General Manager of Overseas Sales Company Mr. Gary Jiang, Director of Overseas Service Department Sam Zhang and staffs of Overseas Sales & Customer Service attened the conference.

At the conference, The Managing Director of Higer Bus Mr. Huang Shuping first expressed his warm welcome and heartfelt thanks to the guests from afar. He briefly analyzed the development trend of science and technology nowadays and the domestic macro environment. At present, “Made in China” is transforming into “Wisdom in China”, and creating high-quality & high-performance products has been a new consensus for everyone. In the future, buses will also develop in the direction of new energy sources, driving intelligence, equipment informatization, and wireless charging and so on.

Since its founding 20 years ago, Higer has always been committed to public transport and has been rapidly responding to changes in market demand. It has now grown into a large-scale bus manufacturer with an annual production capacity of 35,000 vehicles which are exported to more than 100 countries and regions. In the future, Higer will continue to adhere to the development philosophy of “people-oriented, win-win cooperation”, insist on the concept of innovation-driven, technology-led, and continuously upgrade the buses in intelligence, lightweight and low carbonization to provide a more green and convenient mobility environment.

Mr. Huang Shuping also highlighted some of the company’s major projects. In 2018, the shareholders of the company continue to favor the development of Higer and decide to increase the capital of 1 billion yuan this year to lay a solid financial foundation for the next-step development of the company. The new energy test center with an investment of 157 million yuan will be put into operation this year, which will fully enhance the R&D and testing capability of Higer’s new energy. The water solvent painting technology project with an investment of 240 million yuan will significantly increase the company’s green production capacity. At the same time, Higer has carried out in-depth research in the field of unmanned driving and electric buses, and has worked closely with universities such as Tsinghua University and Beijing Institute of Technology to lay a good foundation for the new round of development.

Vice General Manager of Overseas Sales Company Mr. Gary Jiang reviewed the development history of Higer’s overseas market in the past 20 years and the 3+2 strategic plan for future development. Higer will focus on the three major industrial clusters of conventional buses, new energy buses, and automotive aftermarket, and adhere to the customer-centered principle as well as market-oriented approach to provide customers with cost-effective products and considerate and thoughtful services. Sam Zhang, Director of Overseas Customer Service Department, introduced the key work of overseas customer service in the next two years. From now on, Higer will work together with the vast number of suppliers to jointly improve the support capabilities of accessories from the aspect of field service, after-sales training, warranty business management, product quality improvement, accessories supply, etc. so as to comprehensively improve customer satisfaction. Representatives of distributors and cooperation parters also made wonderful speeches, reviewed their cooperation history with Higer, and expressed their confidence and desire for common development with Higer.

The distributors who had outstanding performance were commended at the conference. After the meeting, all the participants took pictures together to remember this beautiful moment.

In the afternoon, overseas distributors and cooperative partners visited Higer’s showrooms and production lines to learn about Higer’s development history, product technology R&D, the promotion and application of new energy bus, and overseas exports. They expressed their high recognition and praise for Higer’s continuous product innovation, product quality and manufacturing process improvement, and said that they will continue to work together with Higer to create a better future.

Higer will continue to uphold its international development strategy, join hands with overseas distributors and cooperative partners, and adopt more innovative thinking to welcome a new era of development.

Privacy Statement

PRIVACY STATEMENT

This Privacy Policy explains how the personal information (" Data ") you provide to and collected by Higer Bus Company Limited (" Us ", "our" or the "Company") through this Website will be processed in accordance with applicable laws and regulations.

We are committed to protecting and respecting your privacy.


1.    How do we get the data

The following data may be collected, processed and stored:


SCENARIO

PERSONAL DATA

Sales marketing

l Contact person (such as legal representative/responsible person, agent, service return contact person), contact number, fax, gender, nationality, email address, hobbies, marital status, religion.

after-sale service

l Contact person (such as: the person in charge of the maintenance station, service station salesman, repairman, repairer, car owner), nationality, contact telephone, fax, E-mail, contact address, ID number, account information;

l Factory number, vehicle VIN code, vehicle license plate, total mileage, factory date, engine number, serial number, diagnostic data.

the use of vehicles

End function

Vehicle performance and operation data, such as vehicle component information, light signals, door signals, interior environment, vehicle electrical status, braking information, battery usage, engine data, tire status.

Vehicle and cloud interaction management

Location information, vehicle Vin code, vehicle operation data, such as braking, power, body status information.

Driver assistance alarm

Driver image information, positioning information, vehicle operation data, such as speed, steering, steering wheel Angle, braking, gear position, function switch information, fatigue warning information, blind area alarm information, blind area image information, driving area alarm information, vehicle front image information.

Remote upgrade and diagnosis

Vehicle brand, vehicle series, vehicle configuration, vehicle VIN code, vehicle ID, software version, hardware version, device ID, device key, diagnostic report, diagnostic log, location information.

vendor contact

Contact, phone, email, fax, address


Inaddition, in order to meet the requirements of laws and regulations such as2021/1341/EU R151/R159/R158, the external cameras and sensors installed on thevehicle are mainly used to collect video stream images for vehicle earlywarning to ensure vehicle safety, and will not collect any biological information from you. The data collected by such sensors will also not be usedto track you or identify you personally. We will install monitoring systems insome vehicles as specified by customers/dealers, the ownership of the data inthe monitoring system does not belong to us, and we will not process (includingbut not limited to collect, store, use, change, delete and other processing measures) any data in the monitoring system.

Typically,you provide this data to us, but in some cases, we may collect data about youfrom third parties or public records. We protect data obtained from such third parties in accordance with the practices described in this Privacy Statement.


2.    How do we use data

Wemay process the data we collect for the following purposes:

i.   Meet any specific information requests that you submit through the Website;

ii.  To discover and meet the needs of our current and potential customers (marketing),for example by conducting market research or conducting customer satisfactionsurveys, sending business communications and newsletters, and advertising abou tour products and services. All of these activities may be carried out by hardcopy, automatic or electronic means, including by letter or email, telephone (such as automated smart outbound, SMS, MMS, fax) and any other means (such aswebsites, mobile applications);

iii.  Fulfill our contractual obligations, such as: providing services required by customers,providing on-board functions on demand, providing remote diagnostics, upgradingand making maintenance plans, and providing support;

iv.   Share your information with our other subsidiaries and affiliates, as well as our network of authorized resellers and distributors, who may use the information to send business communications and advertise their products and services, orto conduct market research and customer satisfaction surveys.


Please note that you can withdraw your consent at any time by sending an email to Privacy@higer.com


Data may be processed electronically in IT systems or manually in paper form. Datawill be processed and stored throughout its life cycle, in accordance with theprinciples of fairness, legality and transparency, and in compliance with applicable laws and regulations to ensure data security and confidentiality.


3. Impact of failure to provide data

Submission of data was never mandatory. However, failure to provide the required data,which is marked as required, may prevent us from providing the services orproducts you require, or may cause us to provide the services or products you require less than ideal. On the other hand, if the data marked as optional isnot provided, you can obtain the service or receive the product in any case.


4. How do we share your data

Weare a company specializing in the manufacture of buses, and subject to the applicable laws and regulations regarding data storage and cross-bordertransfer of data, data may be shared and passed on to the trustee, such as: Our subsidiaries, affiliates, and joint ventures, service product suppliers,authorized resellers, distributors and business partners in or outside the People's Republic of China in which we are directly or indirectly involved havespecific contractual obligations and may only use them for the purposesdescribed above.


Data may be provided to other trusted trustees in order to fulfill legal obligations, manage and maintain the security of the Company, protect therights or property of the Company, and respond to orders from relevant government authorities.


5. Retain your personal data


5.1 In order to provide you with products or services, your data may be transferred tothe territory of the People's Republic of China, including storing such data indigital or physical databases managed on our behalf. Database management anddata processing are limited to the above data processing purposes, and we willperform the necessary assessments required by laws and regulations and meet therequirements of privacy protection laws to ensure that data is adequatelyprotected.


5.2 For the purposes stated in the Cost Statement, we will retain and maintain yourpersonal data in our systems and files for the shortest period permitted by lawand regulations, taking into account legal and contractual requirements whereapplicable, unless the storage period is extended for your benefit.


When the data is no longer necessary for the purpose for which it was processed, thedata will be deleted or stored in a form that does not allow the identificationof the data subject, provided that we are not legally required or permitted tohold the data.


5.3 During the data retention period, if we receive your deletion request, we will deleteyour personal data according to your request, unless it needs to be retainedfor a certain period of time according to the requirements of relevant laws andregulations. In any case, we will comply with the above principles and theguidelines provided by the relevant privacy authorities in this regard.


6. Your rights to your data

Youmay exercise your rights under applicable laws and regulations, including:

Right to information andaccess: theright to receive an explanation from the processor as to how your personalinformation is processed, for what purpose and with whom it is shared, and theright to request access to your personal data.

Right of correction: The right to request theprocessor to correct personal data that you may consider inaccurate and tocomplete incomplete information, including by providing a supplementarystatement.

Right to deletion: The right to request theprocessor to delete your personal data without undue delay, subject toapplicable laws and regulations.

Right of data portability: The right to request theprocessor to transfer your personal data to another designated processorwithout being obstructed by the processor.

Right to withdraw consent: You can withdraw your consentto the collection, storage and processing of your personal data at any time.


Youcan exercise these rights by contacting us in the following ways:

Email to: Privacy@higer.com


If you send us a request, we may need to obtain additional personal information from you to verify your identity and contact you if necessary. Thisinformation, as well as other data already in our possession, will be processedin accordance with applicable law to meet your request. When necessary, certain information may be transferred to a subsidiary or affiliate of Higer Bus Company Limited asa trustee to meet your requirements. Your personal data will be processed foras long as it takes to evaluate and process your request, after which your data will be archived for an appropriate period of time so that we can demonstrate that the request has been processed correctly and in a timely manner.


7. Updates to this Privacy Statement

This Privacy Statement is updated in September , 2024 . We reserve the right to modify orupdate this Privacy Statement at any time to adapt to changes in laws,regulations and our processes. We will post updates on this site from time to time, and this information is effective at the time of Posting. We encourage you to periodically review this Privacy Statement to understand how we protect your information.